Accessibility statement

This accessibility statement applies to Walton Hall and Gardens website.

This website is run by Warrington Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • magnify the map on our ‘Plan Your Visit’ page
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • you cannot change colours, contrast levels and fonts

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back in touch with you.

If you cannot view the map on our ‘Plan Your Visit’ page, call or email us. Alternatively you could complete our ‘Contact Us’ form and we’ll get back to you.

Reporting accessibility problems with this website

  • We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please email [email protected] orcall 01925 262908, option 2.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Walton Hall and Gardens is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some map images/elements do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Disproportionate burden

Until Warrington Borough Council renegotiate the hosting contract for Walton Hall and Gardens website users will be unable to change colours, contrast levels and fonts. This would fall under disproportionate burden within the meaning of the accessibility regulations.

This will be rectified when the sites current hosting contract expires. Work will be scoped into a new contract with existing third party or other third party.

Navigation and accessing information

It’s not possible for users to modify line height or spacing of text.

Interactive tools and transactions

Some of our interactive maps are difficult to navigate using a keyboard. For example, some form controls are missing a ‘label’ tag.

Our maps are built and hosted through third party software and ‘skinned’ to look like our website.

We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations. We will make another assessment when the supplier contract is up for renewal, likely to be in seven months.

Content that’s not within the scope of the accessibility regulations

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

We will run a thorough accessibility check of the Walton Hall and Gardens website to ensure it continues to meet WCAG 2.1 success criterion 1.1.1 (aside from issues mentioned in the disproportionate section) every three months. 

Preparation of this accessibility statement

This statement was prepared on 18 September 2020. It was last reviewed on 21 December 2020.

This website was last tested on 21 December 2020. The test was carried out by Warrington Borough Council using Siteimprove.